The Public Works Department provides residential curbside collection services.
Household garbage collection
Household garbage collection is provided once a week to single-family residences. Requirements are:
- Only town-provided carts may be used for collection. Two carts are allowed per residence. A fee is charged for a second cart and should be paid at Town Hall, 101 E. Orange St. Parking is accessed from East Corbin Street.
- Only household garbage contained in bags should be placed in rollout carts, and the cart lid should close completely. Paint cans must be dried, flattened and lidless.
- The cart should be placed at the curb before 7 a.m. the day of collection, or after 4 p.m. the preceding day.
- The cart must be placed within 3 feet of the curb, with the handle facing away from the street, and should be at least 4 feet from parked cars, trees or other obstructions.
- Residents are responsible for removing all solid waste receptacles and uncollected solid waste from the street by 6 a.m. the day after collection.
If the requirements are not followed, garbage will not be collected and a sanitation policy door tag will be left.
The town is enforcing its policy on removal of all solid waste receptacles and uncollected solid waste from the street with fines. Notices of violations are delivered by town staff or by mail. Residents have five days from the notice date to comply with the ordinance or a fee of $25 per day will be assessed.
Brush is collected on regular garbage collection days for the majority of Hillsborough streets. Requirements are:
- Brush must be free of trash and separated from leaves.
- Brush must not exceed 6 feet in length and must be no larger than 6 inches in diameter.
- Brush must be placed within 4 feet of the curb, 3 feet away from obstructions and not below trees or power lines.
- Limbs must be stacked in one pile, with all limbs lying in the same direction.
- Small amounts of brush must be placed in biodegradable paper bags or tied into bundles weighing less than 30 pounds, using jute or sisal twine (no plastic or cotton). Residents with a few sticks should allow a bagful or several armfuls to accumulate before placing at the curb.
Special collections outside of the normal brush collection days require a work order and payment of a fee. The fee must be paid at Town Hall before collection is scheduled. Town Hall is located at 101 E. Orange St., and parking is accessed from East Corbin Street. Work orders can be placed by email or by calling 919-296-9600.
The following streets receive brush collection on Wednesday instead of the same day as their garbage collection day: East Margaret Lane and Caine, North and South Cameron, East Corbin, Huddle, East King, Mitchell, East Orange, East Queen, Thomas Ruffin, East Tryon, and East Union streets.
Bulk items collection
Bulk items are collected once a month on regular garbage collection days. Items collected by the town include:
- Water heaters
- Unmounted (rimless) tires
- Scrap metal
For questions about other items, contact the Public Works Department by email or by calling 919-296-9600.
Bulk items may be placed at the curbside no earlier than seven calendar days before the scheduled collection date. If an item is not collected by the town, a sanitation policy door tag will be left.
The town is enforcing its policy on removal of uncollected solid waste from the street with fines. Notices of violations are delivered by town staff or by mail. Residents have five days from the notice date to comply with the ordinance or a fee of $25 per day will be assessed.
A work order may be placed for special pickup of bulk items outside the regular collection week. A fee will be charged for the special pickup. An additional fee may be charged for items that are extremely heavy or cumbersome. The fee will be based on the nature and amount of the materials and the estimated time required to collect them. Work orders may be placed by email or by calling 919-296-9600.
Curbside recycling and recycling drop-off sites are handled by Orange County Solid Waste Management. Curbside service is provided on Wednesdays in Hillsborough.
Leaf and grass clipping collection
Loose leaf collection
From November through January, the town’s leaf vacuum truck operates weekdays, except on town-observed holidays. The truck picks up leaves approximately once per week, depending on the amount of leaves and weather.
Leaves must be free of trash and debris and piled within 4 feet of the curb but not on the curb, and they must be placed where they do not interfere with traffic or water drainage and do not block sidewalks, fire hydrants or water meters.
Bagged leaf and grass clipping collection
Leaves may be bagged in paper or biodegradable bags for collection on brush collection days year-round. Households are limited to 10 bags per collection week.
Leaves and grass clippings must be free of trash and debris, and bags must be placed within 4 feet of the curb but not on the curb. They must be placed where they do not interfere with traffic or water drainage and do not block sidewalks, fire hydrants or water meters.
If leaves do not comply with requirements, they will not be collected, and a sanitation policy door tag will be left.
Collection of leaf and grass clipping bags outside of normal collection days requires a work order and payment of a fee. The fee must be paid at Town Hall before collection is scheduled. Town Hall is located at 101 E. Orange St., and parking is accessed from East Corbin Street. Work orders can be placed by email, or by calling 919-296-9600.
Bulk leaves are available November through January by contacting the Public Works Department at 919-296-9600.
Special solid waste collection
The town provides special solid waste collection for residents with disabilities who live alone or with no able-bodied person in the household. Public Works employees retrieve the rollout trash containers from the residences of those who qualify.
To qualify for the service, the town must receive written confirmation from a doctor that the individual is not able to move the rollout cart. Individuals receiving the service will periodically be contacted in writing by town staff and asked to provide a doctor’s letter confirming continued need. No personal or health information will be requested and no fee will be charged.
For more information, or to apply, contact Public Works by email, or by calling 919-296-9600.
Household hazardous waste
Household hazardous waste collection is handled by Orange County Solid Waste Management.
Construction and demolition waste
Construction and demolition waste collection is handled by Orange County Solid Waste Management.
Solid waste convenience centers
Solid waste convenience centers are operated by Orange County Solid Waste Management.
Solid waste collection is provided to multi-family housing communities, businesses, churches and nonprofits through a franchise agreement negotiated by the town. The town has pursued such agreements at the request of the business community to leverage better pricing and services. Each customer pays the provider directly, with rates based on service level and frequency. All businesses are required to use the designated service provider. The current provider is Waste Industries.
Items not collected
The town will not collect the following items:
- Fuel tanks or fuel cans
- Hazardous waste
- Medical waste
- Chemical byproducts
- Pressurized containers
- Used oil
- Shock sensitive waste
- Radioactive waste
- Construction or demolition materials
- Cardboard (must be recycled)
- Plastic bottles other than oil bottles (must be recycled)
- Debris from land-clearing operations, including brush containing dirt or trash.
Non-rental residences with active utility accounts are entitled to one free garbage rollout cart when the account is activated. A fee can be paid at Town Hall for a second cart. A fee must be paid at Town Hall for carts for rental properties. Town Hall is located at 101 E. Orange St., and parking is accessed from East Corbin Street.
Cart delivery or repair work orders may be placed by email, or by calling 919-296-9600.