Some town services may be impacted by the COVID-19 pandemic. Get the latest information.

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FAQ: Utility Billing and Payments Platform

During the COVID-19 outbreak, the town asks that customers pay water and sewer bills using a credit or debit card online or by calling 833-262-5902 toll-free 24 hours a day. To set up a new account, email or call 919-296-9450. For additional information on COVID-19-related temporary policy changes, see the water and sewer billing section of the Town Services Affected by COVID-19 page.

Below are answers to frequently asked questions about the town's in-house billing and payments platform. Click on a question to view the answer.