Code Enforcement
Elements of the town Code of Ordinances and other state and county regulations are enforced by several town and county departments, divisions and offices. Check the sections below for contact information. See the town code for specific regulations.
The town contracts with Orange County Animal Services for handling of loose domestic animals, tethered or barking dogs, and animal abuse or neglect.
The town Code of Ordinances allows farm animals to be kept within town limits under certain conditions. Roosters, however, are prohibited. Residences with roosters can be reported by contacting Planning Technician Evan Punch by email or at 919-296-9470.
Vehicles abandoned on public streets or public parking spaces should be reported to the Police Department for towing. Vehicles abandoned in commercial parking lots are the responsibility of the commercial property owner to have towed away.
Town ordinances allow every residential property to have one junk vehicle. Two or more junk vehicles on a residential property should be reported by contacting Planning Technician Evan Punch by email or at 919-296-9470.
It is illegal to dispose of or allow any pollutant or wastewater that causes interference to enter the sanitary sewer system. For discharges into sanitary sewer system maintenance holes, contact Wastewater Treatment Plant Superintendent Jeff Mahagan by email or at 919-296-9671.
It is illegal to pour, dump, dispose of or allow substances other than stormwater to enter storm drains or stormwater ditches or any other part of the storm sewer system. Suspected illicit discharges can be reported to the Stormwater and Environmental Services Division by email or by calling 919-296-9621 or 919-296-9622.
The town has basic property maintenance provisions but also has allowances for managed natural landscapes. For questions or complaints, contact Planning Technician Evan Punch by email or at 919-296-9470.
The following parking or loading circumstances are town code violations:
- Parking or loading that blocks travel lanes.
- Parking or loading on a sidewalk, between the sidewalk and street, or within a no-parking or no-loading zone designated by yellow curbs or signs.
These should be reported to the Police Department by email or at 919-296-9500.
Food businesses are allowed to have sidewalk dining and alcohol service, but permits are required and alcohol must stay within the sidewalk seating area. For more information, see the Outdoor Seating and Merchandising and FAQ: Outdoor Seating and Merchandising pages of this website.
Alcohol outside of the sidewalk seating area should be reported to the Police Department. Other issues should be reported by contacting Planning Technician Evan Punch by email or at 919-296-9470.
The town has basic property maintenance provisions. For questions or complaints, contact Planning Technician Evan Punch by email or at 919-296-9470.
Uncollected trash (not litter) along streets should be reported to the Public Works Division. See the Garbage Collection page of this website for more information.
Unsafe living conditions and Minimum Housing Code violations should be reported to the Orange County Housing and Community Development Department. See the Orange County Minimum Housing Code page for specific information and contacts.
If you see anyone tampering with a meter or taking water from a water hydrant without an orange meter box attached, call the Water Treatment Plant at 919-732-3621. The presence of an orange meter box means the town is being paid for water taken from a hydrant and there is no need to report it.
It is helpful to note the time, date, location, name on the truck, truck number and license plate. A photograph and information can be submitted to Utilities Director Marie Strandwitz via email. Please do not intervene directly.
