Some town services may be impacted by the COVID-19 pandemic. Get the latest information.

News Releases

Be Counted Before the Census Ends on Sept. 30

Thursday, Sept. 10, 2020

The 2020 U.S. Census is winding down its data collection phase, with the deadline for responding scheduled for Sept. 30.

Orange County ranks second among North Carolina counties in response rates through Sept. 8, with 71.4% of households responding, according to the latest statistics from the Census Bureau. In Hillsborough, the overall response rate is 69.9%. Responses are needed from every household, and the following areas of Hillsborough especially need more responses:

  • Fairview
  • Fiori Hill, Forest Ridge, and Eno Haven Apartments
  • West Hillsborough communities north of Interstate 85, including Elfin’s Pond and Heritage apartments and townhouses
  • Communities south of Interstate 85, including Beckett's Ridge, Cornwallis Hills, Magnolia Place and Waterstone neighborhoods and Coachwood, Gateway Village, Hampton Pointe and Patriot's Pointe apartments

“For the love of Hillsborough, complete your census,” said Hillsborough Mayor Jenn Weaver. “Having an accurate count of our residents is essential for procuring federal funding for the needs of our most vulnerable. Having those funds helps our entire community thrive.” 

Respond now

Completing the census takes about 10 minutes. The survey asks for the name, sex, age, date of birth, race/ethnicity and relationship of everyone in your household and whether you rent or own your home. See a sample questionnaire on the 2020 Census website.

Census workers are currently making in-person visits, but residents can avoid the knock by responding online or via phone. If you respond online, you must complete the census in one sitting, as progress cannot be saved. Respond by:

  • Visiting to respond online with your address even if you did not receive an invitation from the Census Bureau.
  • Calling 844-330-2020 for English, 844-468-2020 for Spanish or 844-467-2020 for a telephone display device. Representatives are available daily from 7 a.m. to 2 a.m.

Census workers also will be on site at select food distributions throughout Orange County through the end of September to help anyone fill out their census on the spot. In Hillsborough, they will be at the distribution at Fairview Park, 195 Torain St., from 9:30 to 11 a.m. on Sept. 17. Additional food distributions where census workers will be available include:

  • Efland Cheeks Community Center ― 2 to 4:30 p.m. Sept. 17 at 117 Richmond Road in Mebane
  • Efland Cheeks Elementary School ― 11 a.m. to noon Sept. 15, 22 and 29 at 4401 Fuller Road in Efland
  • Eubanks Road Park and Ride ― 10 a.m. to noon Sept. 16 and 23 at 2000 Eubanks Road in Chapel Hill

Why it matters

Data collected by the census is used by the federal government over a 10-year period to:

  • Determine North Carolina’s number of seats in the U.S. House of Representatives and influence in the Electoral College. The state is projected to gain one seat in the U.S. House if the count is accurate.
  • Inform redistricting, defining federal and state legislative districts.
  • Direct more than $675 billion in federal funding to states and cities.

Funding determined by the census provides health care, education, food and nutrition programs, housing and childcare for families. Every person counted adds more than $1,800 annually in state and federal funding.

Additional information is available on Hillsborough’s Census webpage, Orange County’s Census webpages and the U.S. Census website.

Related documents

Document Key areas needing more responses flyer (English)  

Document Key areas needing more responses flyer (Spanish)  

Document How to Identify a Census Worker (English)  

Document How to Identify a Census Worker (Spanish)  

Document Census: Everyone Counts (English)  

Document Census: Everyone Counts (Spanish)