News

With Eviction Moratoriums Expiring, Orange County Housing Is Ready to Help Residents in Need

Friday, July 30, 2021
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Note: The following information is from the Orange County Housing Department.

With federal and state COVID-related eviction moratorium programs expired or set to expire July 31, Orange County residents and families facing eviction can seek assistance through several programs and the Orange County Housing Helpline.

The Housing Helpline connects people with eviction diversion, homeless services and other resources. Call or email during business hours at 919-245-2655 or housinghelp@orangecountync.gov.

“It can be difficult when you are having problems to know where to go for help,” Housing Director Corey Root said. “The Housing Helpline is one-stop shopping for anyone in housing crisis to connect with appropriate funding and resources.”

Since launching in April 2020, the Housing Helpline has served nearly 8,000 households and responded to more than 20,000 calls and 16,000 emails. Calls are answered live in over 200 languages from 10 a.m. to 4 p.m. Monday-Friday. Voicemails and emails are responded to during business hours.

Housing Helpline staff can assist with several programs, including:

  • Eviction Diversion Program, which provides free legal representation for individuals and families threatened with eviction. It can be accessed through the Housing Helpline phone number or email or directly through the program’s intake form.  The program has assisted over 200 Orange County households facing eviction since its creation in July 2020, allowing residents to remain in their home or obtain additional time to find an alternative residence.
  • Orange County Emergency Housing Assistance Program, which assists people with rent, mortgage and utility payments. It is funded via the county and towns of Carrboro, Chapel Hill and Hillsborough. People can apply online. In-person help is available 8:30 a.m. to 4 p.m. Tuesdays at the Southern Human Services Center, 2501 Homestead Road in Chapel Hill. For help by phone or email, contact the Housing Helpline.
  • HOPE Program, which recently reopened and provides rent and utility assistance for renters who meet income requirements. New applicants can apply online. Returning applicants can call 888-927-5467 to discuss their application.

Over 1,700 households in Orange County have accessed nearly $6.8 million in rental and utility assistance since March 2020.