Utility Customers Encouraged to Use Online Billing Options

Wednesday, April 20, 2022

The Town of Hillsborough is encouraging water and sewer customers to take advantage of online billing and payment options.

Online billing options are the most efficient way to pay utility bills and save time and resources for customers and the town. Customers can avoid unnecessary trips to drop off payment at the Town Hall Annex and can avoid late payments arriving through the mail. In addition, online payment services reduce the administrative costs to the town associated with monthly utility billing. The town spends about $2,700 monthly to print and mail utility bills.

By setting up automatic payments with a debit or credit card, customers can make payments at any time and will have payments reflected immediately on their account. Current and previous bills, payments, and transactions are stored in one place, eliminating the need for customers to file and store bill mailings or receipts.

 To register for electronic billing, visit the Pay a Water and Sewer Bill page of the town’s online payment portal. Select “Sign up for e-billing” in the Online Services section. To sign up for online payments, select “Manage Accounts.”

For additional information, contact the Billing and Collections Division’s customer service by email or at 919-296-9450, Option 2.

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