Utilities Crews Repairing Water Main Break Near Faucette Mill Road

The affected area will be under a system pressure advisory once water service is restored.

Monday, Sept. 18, 2023
Image of Contruction Sign Sharing that Crews Are Working on a Water Main Break at Thompson Court.

Updated at 11:03 p.m. on Sept. 18, 2023: Repairs have been completed. Crews have flushed the water line and taken water samples for bacteriological testing. Results take about 24 hours.

Hillsborough utilities staff are repairing a water main that was struck this afternoon, Sept. 18, by a fiber contractor working on Thompson Court.  

Water service in the area has been turned off to allow the emergency repairs to the 6-inch water main. About 71 properties are affected, including all of Holiday Park Road and Odie Street and a portion of Faucette Mill Road. Signs have been placed at intersections or roadsides to inform customers of the outage and low system pressure. 

Once repairs are complete, crews will flush water lines to remove any sediment and take water samples for bacteriological testing. Affected properties will be under a system pressure advisory until test results return that indicate the water is safe to drink. Properties that did not lose water service or water pressure are not affected. 

Test results take about 24 hours to complete. Check the town website and follow @HillsboroughGov on Facebook, Nextdoor and Twitter for updates. Sign up for OC Alerts to receive emergency notifications including advisories regarding boiling water. The notifications are issued only for areas in which significant portions of town customers are affected.  

System pressure advisory 

Loss in pressure could allow water contamination; such contamination has not been confirmed yet through testing. As a precaution, consumers are advised to boil water or use bottled water for any consumption, including for drinking, ice making, brushing of teeth, pet water, handwashing, dishwashing and food preparation. Vigorous boiling for one minute should kill any disease-causing organisms. Boiling water concentrates any levels of nitrates that may be present in the water. For this reason, pregnant women and infants below the age of 6 months should use an alternate water supply, such as bottled water, whenever possible. 

The system pressure advisory remains in effect until further notification is issued. During this period, please conserve water when possible. See guidance on the town’s FAQ: Water Advisories and Notices page,

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