Orange County Emergency Services responds to emergencies within the Town of Hillsborough.
Emergencies: Call 911
The town's mass notification service can contact citizens through a number of methods. When the town issues a notification about a potential safety hazard or concern, citizens will receive a message through the voice or text communication methods of their choosing.
The system is only used to deliver emergency information. Contact information is protected and will not be used for any other purpose.
Report water line breaks, frozen meters and other water-related emergencies immediately:
Business hours (9 a.m.-5 pm. weekdays, except holidays):
After hours, weekends and holidays:
Weather conditions sometimes prevent garbage collection or other residential curbside services. The town uses the following means to communicate weather-related changes to town services:
- Website — notifications can be found on the home page.
- Email — subscribe to news releases through the website.
- Facebook — hillsboroughgov
- Twitter — @HillsboroughGov
- Hillsborough Gov TV — the town’s government access channel is available on Time Warner Cable Channel 97-4. Customers who use a digital converter box for their analog or digital televisions will find Hillsborough Gov TV on Channel 18. The channel and its bulletins can be viewed online through the Public Information page.
For changes to recycling and county-provided solid waste collections, check Orange County’s inclement weather page.
Several government agencies offer online emergency information.
- Disaster preparedness — the N.C. Department of Public Safety offers information on emergency planning and preparation, including disaster plans for families, the elderly and pets. The department also provides information specific to different types of natural and man-made hazards. The website is available in English and Spanish.
- Weather conditions and forecasts — the National Weather Service's regional website is available in English and Spanish.
- Disaster response — information on disaster response is available from the American Red Cross in English and Spanish.
- Extreme cold and power outages — information related to indoor and outdoor personal safety is available from the Centers for Disease Control and Prevention website.
- Fire safety during cold weather — tips are available from the National Fire Protection Association website.
- Preventing frozen pipes — information is available from the American Red Cross website.
- Food safety after power outages — the N.C. Cooperative Extension offers information on both refrigerated and frozen foods.
Store a battery-powered radio or a radio that can be powered with a generator. News is available from several area stations:
- La Ley (101.1 FM)
- WCHL (97.9 FM)
- WCOM (103.5 FM)
- WDCG (105.1 FM)
- WHUP (104.7 FM)
- WPTF (680 AM)
- WRAL (101.5 FM)
- WUNC (91.5 FM)
- WXYC (89.3 FM)
- WZTK (101.1 FM)
- 919-962-2211 or 919-843-1234
- 800-POWERON (English) or 866-4-APAGON (Spanish)
- 800-449-2667, 800-222-3107 or 919-732-2123