Contact Us
The Water and Sewer Billing and Collections Office and Finance Department are open 9 a.m.-5 p.m. Monday-Friday. Other offices are open 8 a.m.-5 p.m. Monday-Friday, except on town holidays. For holiday dates, please see the town calendar.
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Water emergencies
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Report water line breaks, frozen meters and other water-related emergencies immediately by calling 919-732-3621.
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Administration
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelDella Valle, JeniferAssistant to the Town Manager919-296-9424Della Valle, Jenifer
Assistant to the Town Manager
919-296-9424Peterson, EricTown Manager919-296-9421Peterson, Eric
Town Manager
919-296-9421
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Budget
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelBradford, EmilyBudget Director919-296-9427Bradford, Emily
Budget Director
919-296-9427
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Engineering and Utilities
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelKeel, KennethTown Engineer/Utilities Director919-296-9631Keel, Kenneth
Town Engineer/Utilities Director
919-296-9631Laws, JulieUtilities Analyst919-296-9630Laws, Julie
Utilities Analyst
919-296-9630
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Finance
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137 N. Churton St., Hillsborough, NC 27278
919-732-2104
Key personnelCarnes, KeriFinancial Analyst919-732-2104, ext. 1005Carnes, Keri
Financial Analyst
919-732-2104, ext. 1005Cordeiro, PhillipAssistant Finance Director919-732-2104, ext. 1003Cordeiro, Phillip
Assistant Finance Director
919-732-2104, ext. 1003Duncan, DonnaAccounts Payable Technician919-732-2104, ext. 1006Duncan, Donna
Accounts Payable Technician
919-732-2104, ext. 1006Kimrey, SarahAccounting Technician919-732-2104, ext. 1008Kimrey, Sarah
Accounting Technician
919-732-2104, ext. 1008
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Fire Marshal
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890 N.C. 86 N., Hillsborough, NC 27278
Email
Key personnelClark, LillianSenior Administrative Support Specialist919-241-4803Clark, Lillian
Senior Administrative Support Specialist
919-241-4803Wagner, JerryFire Marshal/Emergency Management Coordinator919-241-4801Wagner, Jerry
Fire Marshal/Emergency Management Coordinator
919-241-4801
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Fleet Maintenance
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890 N.C. 86 N., Hillsborough, NC 27278
Email
Key personnelWisely, DavidFleet Maintenance Supervisor919-241-4614Wisely, David
Fleet Maintenance Supervisor
919-241-4614
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Human Resources
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelCathey, KatherineHuman Resources Director/Town Clerk919-296-9441Cathey, Katherine
Human Resources Director/Town Clerk
919-296-9441Ingersoll, SherriHuman Resources Analyst/Deputy Town Clerk919-296-9442Ingersoll, Sherri
Human Resources Analyst/Deputy Town Clerk
919-296-9442Moore, DavidSafety and Risk Manager919-241-4615Moore, David
Safety and Risk Manager
919-241-4615
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Planning
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelCampbell, ShannanEconomic Development Planner919-296-9477Campbell, Shannan
Economic Development Planner
919-296-9477Hauth, MargaretAssistant Town Manager/Planning Director919-296-9471Hauth, Margaret
Assistant Town Manager/Planning Director
919-296-9471Johnson, JamieSenior Administrative Support Specialist919-296-9470Johnson, Jamie
Senior Administrative Support Specialist
919-296-9470King, TomSenior Planner919-296-9472King, Tom
Senior Planner
919-296-9472Snyder, JustinPlanner919-296-9473Snyder, Justin
Planner
919-296-9473
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Police Administrative Division
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127 N. Churton St., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9500
Emergencies: Call 911
Key personnelDellinger, MichaelPolice Planner919-296-9523Dellinger, Michael
Police Planner
919-296-9523Hampton, DuanePolice Chief919-296-9500Hampton, Duane
Police Chief
919-296-9500King, DanielleOffice Manager919-296-9520King, Danielle
Office Manager
919-296-9520Whitted, RobertLieutenant919-296-9540Whitted, Robert
Lieutenant
919-296-9540
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Police Community Services Unit
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501 Rainey Ave., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9550
Emergencies: Call 911
Key personnelKing, TereasaSenior Corporal919-296-9543King, Tereasa
Senior Corporal
919-296-9543Parker, WilliamSergeant919-296-9542Parker, William
Sergeant
919-296-9542Simmons, AndyLieutenant919-296-9522Simmons, Andy
Lieutenant
919-296-9522
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Police Investigations Division
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127 N. Churton St., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9500 (main)
919-296-9555 (anonymous crime tips)
Emergencies: Call 911
Key personnelChestnut, ScottInvestigations Corporal919-296-9535Chestnut, Scott
Investigations Corporal
919-296-9535Nicolaysen, ScottInvestigations Commander Lieutenant919-296-9530Nicolaysen, Scott
Investigations Commander Lieutenant
919-296-9530Purvis, JonInvestigator919-296-9533Purvis, Jon
Investigator
919-296-9533White, ChipInvestigations Sergeant919-296-9532White, Chip
Investigations Sergeant
919-296-9532
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Police K-9 Unit
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127 N. Churton St., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9500
Emergencies: Call 911
Email
Key personnelFoster, ScottK-9 Corporal919-296-9563Foster, Scott
K-9 Corporal
919-296-9563Toellen, MichaelK-9 Officer919-296-9567Toellen, Michael
K-9 Officer
919-296-9567
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Police Patrol Division
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501 Rainey Ave., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9550
Emergencies: Call 911
Email
Key personnelChelenza, NickSquad Supervisor Sergeant919-296-9552Chelenza, Nick
Squad Supervisor Sergeant
919-296-9552Huey, JasonSquad Supervisor Sergeant919-296-9554Huey, Jason
Squad Supervisor Sergeant
919-296-9554Nash, DanotricSquad Supervisor Sergeant919-296-9551Nash, Danotric
Squad Supervisor Sergeant
919-296-9551Trimmer, DavisPatrol Commander Lieutenant919-296-9525Trimmer, Davis
Patrol Commander Lieutenant
919-296-9525Winn, JasonSquad Supervisor Sergeant919-296-9553Winn, Jason
Squad Supervisor Sergeant
919-296-9553
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Public Information
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Key personnelRickard, JonathanWeb Developer/Assistant Public Information Officer919-296-9432Rickard, Jonathan
Web Developer/Assistant Public Information Officer
919-296-9432Sadgrove, CherylPublic Information Specialist919-296-9433Sadgrove, Cheryl
Public Information Specialist
919-296-9433Wright, CatherinePublic Information Officer919-296-9431Wright, Catherine
Public Information Officer
919-296-9431
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Public Space
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Key personnelTrueblood, StephaniePublic Space Manager919-296-9481Trueblood, Stephanie
Public Space Manager
919-296-9481
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Public Works
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Key personnelHines, KenPublic Works Director919-296-9601Hines, Ken
Public Works Director
919-296-9601Johnson, JamieSenior Administrative Support Specialist919-296-9470Johnson, Jamie
Senior Administrative Support Specialist
919-296-9470Tollison, CraigPublic Works Supervisor919-296-9602Tollison, Craig
Public Works Supervisor
919-296-9602
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Stormwater and Environmental Services
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelFisher, HeatherStormwater Coordinator919-296-9622Fisher, Heather
Stormwater Coordinator
919-296-9622Hackett, TerryStormwater and Environmental Services Manager919-296-9621Hackett, Terry
Stormwater and Environmental Services Manager
919-296-9621
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Town Clerk
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelCathey, KatherineHuman Resources Director/Town Clerk919-296-9441Cathey, Katherine
Human Resources Director/Town Clerk
919-296-9441Ingersoll, SherriHuman Resources Analyst/Deputy Town Clerk919-296-9442Ingersoll, Sherri
Human Resources Analyst/Deputy Town Clerk
919-296-9442
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Wastewater Treatment Plant
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355 Elizabeth Brady Road, Hillsborough, NC 27278
919-732-2681
Email
Key personnelMahagan, JeffWastewater Treatment Plant Superintendent919-732-2681Mahagan, Jeff
Wastewater Treatment Plant Superintendent
919-732-2681
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Water and Sewer Billing and Collections
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137 N. Churton St., Hillsborough, NC 27278
919-732-2104
Email
Key personnelDaye, LindaSenior Customer Service Representative919-732-2104, ext. 1004Daye, Linda
Senior Customer Service Representative
919-732-2104, ext. 1004Overman, JennyBilling and Collections Supervisor919-732-2104, ext. 1002Overman, Jenny
Billing and Collections Supervisor
919-732-2104, ext. 1002
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Water Distribution and Wastewater Collection
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719 Dimmocks Mill Road, Hillsborough, NC 27278
919-732-9459
Email
Key personnelBaker, WillAssistant Utilities Director919-732-9459Baker, Will
Assistant Utilities Director
919-732-9459
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Water Treatment Plant
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711 Dimmocks Mill Road, Hillsborough, NC 27278
919-732-3621
Email
Key personnelHobson, HowardWater Treatment Plant Superintendent919-732-3621Hobson, Howard
Water Treatment Plant Superintendent
919-732-3621