Contact Us
The Water and Sewer Billing and Collections Office and Finance Department are open 9 a.m.-5 p.m. Monday-Friday. Other offices are open 8 a.m.-5 p.m. Monday-Friday, except on town holidays. For holiday dates, see the town calendar.
Report water line breaks, frozen meters and other water-related emergencies immediately by calling 919-732-3621.
Contact information for the town's mayor and Board of Commissioners is available on the board's webpage.
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Administration
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelDella Valle, JeniferAssistant to the Town Manager919-296-9424Della Valle, Jenifer
Assistant to the Town Manager
919-296-9424Peterson, EricTown Manager919-296-9421Peterson, Eric
Town Manager
919-296-9421
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Advisory boards
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Contact information for staff supporting the town's advisory boards is available on the board pages:
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Budget
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelBradford, EmilyBudget Director919-296-9427Bradford, Emily
Budget Director
919-296-9427
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Finance
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137 N. Churton St., Hillsborough, NC 27278
919-732-2104
Key personnelCarnes, KeriFinancial Analyst919-732-2104, ext. 1005Carnes, Keri
Financial Analyst
919-732-2104, ext. 1005Cordeiro, PhillipAssistant Finance Director919-732-2104, ext. 1003Cordeiro, Phillip
Assistant Finance Director
919-732-2104, ext. 1003Duncan, DonnaAccounts Payable Technician919-732-2104, ext. 1006Duncan, Donna
Accounts Payable Technician
919-732-2104, ext. 1006Kimrey, SarahAccounting Technician919-732-2104, ext. 1008Kimrey, Sarah
Accounting Technician
919-732-2104, ext. 1008Schwartz, DaphnaFinance Director919-732-2104, ext. 1001Schwartz, Daphna
Finance Director
919-732-2104, ext. 1001
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Fire Marshal
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890 N.C. 86 N., Hillsborough, NC 27278
919-296-9590
Email
Key personnelClark, LillianSenior Administrative Support Specialist919-296-9590Clark, Lillian
Senior Administrative Support Specialist
919-296-9590Wagner, JerryFire Marshal/Emergency Management Coordinator919-296-9591Wagner, Jerry
Fire Marshal/Emergency Management Coordinator
919-296-9591
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Fleet Maintenance
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890 N.C. 86 N., Hillsborough, NC 27278
919-296-9681
Email
Key personnelWisely, DavidFleet Maintenance Supervisor919-296-9681Wisely, David
Fleet Maintenance Supervisor
919-296-9681
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Human Resources
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelCathey, KatherineHuman Resources Director/Town Clerk919-296-9441Cathey, Katherine
Human Resources Director/Town Clerk
919-296-9441Moore, DavidSafety and Risk Manager919-296-9447Moore, David
Safety and Risk Manager
919-296-9447
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Planning
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelCampbell, ShannanEconomic Development Planner919-296-9477Campbell, Shannan
Economic Development Planner
919-296-9477Hauth, MargaretAssistant Town Manager/Planning Director919-296-9471Hauth, Margaret
Assistant Town Manager/Planning Director
919-296-9471King, TomSenior Planner919-296-9472King, Tom
Senior Planner
919-296-9472Snyder, JustinPlanner919-296-9473Snyder, Justin
Planner
919-296-9473
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Police Administrative Division
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127 N. Churton St., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9500
Emergencies: Call 911
Key personnelHampton, DuaneChief919-296-9500Hampton, Duane
Chief
919-296-9500King, DanielleSenior Administrative Support Specialist919-296-9520King, Danielle
Senior Administrative Support Specialist
919-296-9520
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Police Community Services Unit
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501 Rainey Ave., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9550
Emergencies: Call 911
Key personnelMatthews, TereasaSenior Corporal919-296-9543Matthews, Tereasa
Senior Corporal
919-296-9543Parker, WilliamSergeant919-296-9542Parker, William
Sergeant
919-296-9542Simmons, AndyLieutenant919-296-9522Simmons, Andy
Lieutenant
919-296-9522
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Police Investigations Division
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127 N. Churton St., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9500 (main)
919-296-9555 (anonymous crime tips)
Emergencies: Call 911
Key personnelChestnut, ScottCorporal919-296-9535Chestnut, Scott
Corporal
919-296-9535Nicolaysen, ScottLieutenant919-296-9530Nicolaysen, Scott
Lieutenant
919-296-9530Purvis, JonOfficer First Class919-296-9533Purvis, Jon
Officer First Class
919-296-9533White, ChipSergeant919-296-9532White, Chip
Sergeant
919-296-9532
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Police K-9 Unit
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127 N. Churton St., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9500
Emergencies: Call 911
Email
Key personnelFoster, ScottSenior Corporal919-296-9563Foster, Scott
Senior Corporal
919-296-9563
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Police Patrol Division
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501 Rainey Ave., Hillsborough, NC 27278
Office phones are answered weekdays between 8 a.m. and 5 p.m.
919-296-9550
Emergencies: Call 911
Email
Key personnelChelenza, NickSergeant919-296-9552Chelenza, Nick
Sergeant
919-296-9552Huey, JasonSergeant919-296-9554Huey, Jason
Sergeant
919-296-9554Trimmer, DavisLieutenant919-296-9525Trimmer, Davis
Lieutenant
919-296-9525Winn, JasonSergeant919-296-9553Winn, Jason
Sergeant
919-296-9553
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Public Information
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Key personnelRickard, JonathanWeb Developer/Assistant Public Information Officer919-296-9432Rickard, Jonathan
Web Developer/Assistant Public Information Officer
919-296-9432Sadgrove, CherylPublic Information Specialist919-296-9433Sadgrove, Cheryl
Public Information Specialist
919-296-9433Wright, CatherinePublic Information Officer919-296-9431Wright, Catherine
Public Information Officer
919-296-9431
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Public Space
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Key personnelGainey, PamelaAdministrative Support Specialist919-296-9470Gainey, Pamela
Administrative Support Specialist
919-296-9470Trueblood, StephaniePublic Space Manager919-296-9481Trueblood, Stephanie
Public Space Manager
919-296-9481
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Public Works
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Key personnelGainey, PamelaAdministrative Support Specialist919-296-9470Gainey, Pamela
Administrative Support Specialist
919-296-9470Hines, KenPublic Works Director919-296-9601Hines, Ken
Public Works Director
919-296-9601Tollison, CraigPublic Works Supervisor919-296-9602Tollison, Craig
Public Works Supervisor
919-296-9602
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Stormwater and Environmental Services
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelFisher, HeatherStormwater Program Coordinator919-296-9622Fisher, Heather
Stormwater Program Coordinator
919-296-9622Hackett, TerryStormwater and Environmental Services Manager919-296-9621Hackett, Terry
Stormwater and Environmental Services Manager
919-296-9621
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Town Clerk
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelCathey, KatherineHuman Resources Director/Town Clerk919-296-9441Cathey, Katherine
Human Resources Director/Town Clerk
919-296-9441
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Utilities
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101 E. Orange St., Hillsborough, NC 27278
919-732-1270
Email
Key personnelLaws, JulieUtilities Analyst919-296-9630Laws, Julie
Utilities Analyst
919-296-9630
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Wastewater Treatment Plant
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355 Elizabeth Brady Road, Hillsborough, NC 27278
919-296-9670
Email
Key personnelMahagan, JeffWastewater Treatment Plant Superintendent919-296-9671Mahagan, Jeff
Wastewater Treatment Plant Superintendent
919-296-9671
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Water and Sewer Billing and Collections
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137 N. Churton St., Hillsborough, NC 27278
919-732-2104
Email
Key personnelDaye, LindaSenior Customer Service Representative919-732-2104, ext. 1004Daye, Linda
Senior Customer Service Representative
919-732-2104, ext. 1004
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Water Distribution and Wastewater Collection
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715 Dimmocks Mill Road, Hillsborough, NC 27278
919-732-9459
Email
Key personnelLashley, JoelUtility System Supervisor919-732-9459Lashley, Joel
Utility System Supervisor
919-732-9459
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Water Treatment Plant
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711 Dimmocks Mill Road, Hillsborough, NC 27278
919-732-3621
Email
Key personnelHobson, HowardWater Treatment Plant Superintendent919-732-3621Hobson, Howard
Water Treatment Plant Superintendent
919-732-3621